Louisville staff propose framework for public input on city projects

Louisville staff propose a citywide framework for matching public input to city projects, ranging from sharing information with residents to giving the public a role in decisions. City Council is scheduled to discuss the proposal Nov. 10 and give staff feedback; no final approval is planned at that meeting.

Before starting formal engagement, project managers would consider whether a decision is pending and who has authority over it, who will be affected, and how much public input could change the outcome. Other proposed criteria include existing engagement and community trust, available resources, timing and regulatory requirements.

Those considerations would guide the level and methods of participation. The framework follows the International Association for Public Participation spectrum: Inform, Consult, Involve, Collaborate and Empower. At the first level, the city shares information; at the last, the public makes the decision. The levels in between call for increasing public input and involvement in developing solutions.

The proposed toolbox includes surveys, online forums, workshops, open houses, town halls and advisory committees. Staff recommend choosing methods to fit the decision and the people affected, and combining techniques in many cases. Project managers would develop and lead engagement plans, while the Communications team would advise and sign off on final recommendations.

Staff say the city already engages residents but lacks shared criteria across departments for when to seek input, how to do it and how that input will affect decisions. They warn that inconsistent practices can lead to late requests for more engagement, project delays and added costs, mismatched expectations and reduced trust.

The Nov. 10 meeting is scheduled for 6 p.m. as a discussion-and-direction item, with one round of public comment. [The meeting report says Council is seeking feedback on whether it supports the approach and what should change](https://louisvilleco.api.civicclerk.com/v1/Meetings/GetReportFile(fileId=2518). That feedback could help refine the framework before it returns for possible action; the report sets no date for a return.

The initial approach is intended to use existing staff and resources. More training, dedicated engagement staff or help with participation costs such as transportation or child care are listed as possible future needs, not commitments in the proposal.